9bbd Privacy Policy – Your Data Is Safe With Us

9bbd collects two types of information: what you provide directly, and what is gathered automatically as you use the platform. No data is collected without a clear reason.

• Full name & date of birth (for age verification)
• Mobile Number (for login and communication)
• Payment details — bKash/Nagad/Rocket number (for payment processing)
• KYC Documents — National ID or Passport (when required)

• IP address and device type (for security verification)
• Browser & Operating System Version
• Session duration and page visit patterns
• Betting and gaming history (for responsible gaming monitoring)

9bbd uses your information only for specific, defined purposes — nothing more. The sections below clearly explain what data we collect and why.

Your number will only be used for marketing or promotional messages with your separate consent, which you can withdraw at any time.

9bbd protects your data with multiple layers of technical and organizational safeguards. Beyond technology, every member of our team is trained in data protection practices.

• All communications are encrypted using 256-bit TLS/SSL protocol.
• Data stored on our servers is also encrypted and cannot be read directly.
• An automatic alert is sent if a login attempt is made on your account from multiple devices.
• Database access is restricted to authorised team members only — and all access is logged.
• Our security team monitors for unusual activity around the clock.

9bbd does not sell or unnecessarily share your data. However, limited information may be shared with third parties in certain specific situations — and the reason for each case is clearly outlined below.

• Payment Processor: Payment details are shared with bKash, Nagad, and Rocket solely to process your transactions.
• Game Provider: Session data may be shared as needed to verify results for slots and Live Casino games.
• Licensing Authority: Information may be shared with regulatory authorities as required to maintain our international licence.
• Law Enforcement: Information may be disclosed by court order in connection with a legal mandate or investigation.
• No information is shared with advertisers or marketing companies.
• No data broker agreements exist for the sale of your information.

The 9bbd.wine website and app use cookies — small files stored in your browser that remember your preferences for future visits.

All cookies except essential ones can be turned off. You can manage your cookie preferences through your browser settings. Keep in mind that disabling cookies may cause some features to not work as expected.

9bbd does not retain data longer than necessary. Once an account is closed, most information is deleted within a set period.

• All data is retained for as long as your account remains active.
• Personal data is generally deleted within 30 days of account closure.
• Certain transaction data may be retained for up to 5 years for legal obligations or dispute resolution purposes.
• KYC documents are retained for a defined period in accordance with international compliance requirements.
• Analytical data may be retained long-term in anonymized form.

As a 9bbd member, you have clear rights over your personal data. To exercise any of these rights, contact our support team and we will respond within 72 hours.

9bbd strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any data from minors.

• Date of birth is mandatory at registration — anyone under 18 will be rejected.
• Any data collected from a minor by mistake is deleted immediately.
• If a parent or guardian becomes aware of a minor using an account, they can report it to support@9bbd.wine.

9bbd may update this Privacy Policy as needed. You will be notified of any significant changes via platform notification or SMS.

• At least 7 days' notice will be given before any major changes take effect.
• You can always check the "Last Updated" date at the top of the page to see if anything has changed.
• Continued use of the platform after an update constitutes acceptance of the revised policy.

Contact us with any questions, requests, or complaints regarding our Privacy Policy. All concerns are taken seriously.